A: JollyHop is an US-based online travel agency headquartered in McKinney, Texas, and follows U.S. Department of Transportation standards to offer flight and car rental booking service.
A: No. You can book without registration. However, you must provide accurate passenger or driver details to complete your booking.
A: Use our booking engine to search, compare fares, select your flight, and pay securely. Names must match IDs or passports.
A: You’ll receive a reservation confirmation email and an electronic ticket receipt. If you don’t, contact us.
A: Typically within 1 business day. Paper tickets are sent if e-tickets can’t be issued.
A: Discounted fares sold by airlines to fill seats, often cheaper than published fares.
A: Enter your pick-up and drop-off details, compare vehicles, select your option, and complete payment.
A: A valid driver’s license, credit card, and in some cases, an international driving permit.
A: Yes. The minimum age varies by rental company (commonly 21 or 25). A “young driver surcharge” may apply for drivers under 25.
A: Yes, subject to the rental company’s terms. Some bookings require advance notice and may incur fees.
A: Typically, insurance, fuel, GPS, child seats, and other add-ons are charged separately.
A: Yes, depending on fare rules and availability.
A: Only if fare rules permit. Some tickets, like Basic Economy, don’t allow corrections.
A: Within 24 hours of booking, most tickets qualify for a full refund. After that, airline penalties may apply. Some fares (e.g., ultra-low-cost carriers) are non-refundable.
A: Refunds are processed within 7 business days, but card refunds may take 1–2 billing cycles to appear.
A: We’ll assist with rebooking or provide a full refund upon request.
A: If you find the same flight itinerary at a lower price on a U.S. travel agency website within 24 hours, we’ll match or refund the difference.
A: Yes. Through Travel Guard, covering trip cancellations, delays, baggage issues, and more.
A: Check via CIBT Visas or contact our agents.
Q: How long must my passport be valid?
A: Small personal items, outerwear, and essentials. Carry-on and checked baggage vary by airline.
A: $15–$200+ depending on airline, size, and route.
A: Permitted, often with extra charges.
A: File a report with the airline immediately. Compensation depends on airline policy.
A: Yes, if permitted by the airline or its fare rules. Some seats may only be assigned at check-in.
A: Our helpline is available 24/7 for flight and car rental assistance.